Need help with your research?
Not sure which database to use?
Having trouble accessing a library item?
Not sure how to cite something?
Have a general question about library services?
Help is just a click away with our library chat service, askON. During our chat operating hours, you can connect with a library staff member who will be happy to answer your questions. Just click the “Click to Chat” icon in the bottom-right corner of your screen.
Outside chat service hours, you can email your questions by clicking on the same widget, and a library staff member will get back to you.
Chat Help Schedule
Service starts Tuesday, September 2, 2025
| Monday - Thursday | 9 AM - 9 PM |
| Friday | 9 AM - 5 PM |
| Saturday & Sunday | 11 AM - 5 PM |
Holiday closures: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day, and Boxing Day