Students and employees can ask for help at any time by contacting the Library by email, phone, or in person:
Please Note! Library staff monitor their email and phones during opening hours. If a request for help is sent outside of these hours, staff will reply when the Library re-opens.
Having trouble with Canvas? There are tools available to support you!
1. When you sign into Canvas, look for the Help button on the far left side of the screen:
2. Clicking the Help button will show several options to get help. Start by searching the Canvas Guides for an answer to your question. If you can't find the information you need, you can contact Canvas by chat, email, or phone:
3. If you choose Search the Canvas Guides, you will see several options. Always choose Canvas LMS:
4. Once you've chosen Canvas LMS, make sure to choose the Student option on the right side of the screen:
This will open the Canvas Student Guide, which should be able to answer any questions you have!
Found a link that isn't working? Is one of our resources out-of-date? Get in touch with the library and let us know!
We can be reached by phone at 613-969-1913, Ext. 2249, or by email at library@loyalistcollege.com