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4 Communication Skills Everyone Needs
With increasing complexity in the workplace, effective communication skills are key. This program outlines the four key communication skills needed: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and texting and using social media professionally (understanding the importance of sensitive, respectful and polite messaging).
4 Invaluable Feedback Skills
n this video, you will discover that most people find it challenging to give others feedback about their work performance. It can be tough for people to objectively view personal traits and practices that negatively impact on their productivity and coworkers. In this practical video you will learn how to give feedback constructively and professionally so it is more readily accepted. Psychologists Peter Quarry and Eve Ash provide effective ways to give feedback, even when a situation or person is challenging and the person is negative or disagrees with the feedback, or gets very emotional.
4 Paths to a Psychologically Safe Workplace
In this video, you will learn to develop a psychologically safe organization or team where people feel safe to speak up, point out problems and tell the truth. It’s an essential pre-requisite for a high performance team and results in lower staff turnover so the high performers are more likely to stay. This video provides an understanding of psychological safety and why it is important, how to assess your own team or workplace, how to provide the right leadership and take care of virtual teams and the need to monitor threats to psychological safety.
Effective Business Communications
"Communication, internally and externally, is central to every aspect of a business’s strategy and operations. In this video, four different business people from the UK and Australia provide an insight into the importance of communication, different methods and evaluating them, and what makes business communication effective. The case studies make an ideal resource for students of Business."
Open Communication & Teamwork
Open Communication & Teamwork is a program that demonstrates strategies to communicate effectively to achieve best results in teams. In this course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams.Once this program is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely.
Trauma to Triumph: The Rise of the Entrepreneur - Women
Deeply moving, inspiring and empowering profiles of 3 diverse, heroic Women that experienced life’s harshest trials; Racism, Disease, Poverty, War, Child Abuse and emerged through the spirit of entrepreneurship. Stories that demonstrates the power of refusing to fall victim to their lifes’ challenges and emerged to prosperity through the spirit of entrepreneurship. A woman of color who rose from poverty, racism, teen pregnancy, near bankruptcy to become the second most powerful African American Woman in media. A very young lady who encountered crippling invasive breast cancer right before her wedding day and turns it into a business. A Hispanic child horrifically abused by her father, comes to America, learns the language on her own, becomes pregnant in high school, experiences divorces 2 betraying husbands, lands on her death bed then quits a secure position in her 50s and starts a medical clinic for the underserved in her community. Recognized at festivals for “Official Selection” and Winner at The Big Apple, Garden State, Chicago, Social Impact, Montreal, The Indie Festival, Docs Without Borders, Toronto Women’s Festival, the Anthem Festival at Freedom Fest and The NY International Women’s Film festival.
Workplace etiquette
Some people assume that etiquette is just about remembering to say "please" and "thank you". But there is really much more to it. In today's fast-paced workplace, etiquette also involves preventing situations where workers unintentionally offend someone or disrupt another person's productivity. It's about every individual adopting behaviors that maintain a courteous and respectful work environment. This program covers all the basics.
Our streaming video collections
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We can be reached by phone at 613-969-1913, Ext. 2249, or by email at library@loyalistcollege.com